How can we help?

Bug reports, feature ideas, or anything that feels off — write to us.

Email

info@tarsoul.se — every message is read, usually within a couple of days.

Reporting a bug

Please include:

What you were doing when it happened.
What you expected versus what happened.
Your iOS version and device model (Settings → General → About).
The VitaSine version (Settings → About → Version).

We do not collect crash logs automatically. If you want to share one, you can copy it from Settings → Privacy & Security → Analytics & Improvements → Analytics Data and paste it into the email.

Feature requests

We genuinely read every suggestion. Tell us what you wish the app could do, even if you’re not sure how it would work — we’ll figure that out.

Account, password, restore

VitaSine has no account system. Everything lives on your device. There is nothing to restore from us; reinstalling the app from the App Store gives you a fresh empty database.

Frequently asked

Will my data sync to my other devices?

Not in the current version. Each install of VitaSine has its own local database. iCloud sync may be added in a future release as an opt-in.

Can I export my data?

Yes — open the Journal (book icon), tap the share button, and choose where to send the CSV. The file contains person, cycle, target date, value, and reported timestamp for every entry.

Can I import data?

Not yet. If this matters to you, write in.

Does VitaSine give medical or psychological advice?

No. VitaSine is a reflective journaling companion. The classical biorhythm theory it draws from has no scientific evidence behind it; we are clear about that in the in-app disclaimer and in our App Store description. Use VitaSine for self-reflection, not for medical, safety, or decision-making purposes.